10% Cashback not credited after 90 days of hp laptop purchase

[Vigneshsaravan]

Hi, I had made EMI transaction to purchase laptop - HP Pavilion - 15-cs3007tx on 26th January 2020. There was an active offer between HDFC bank and HP. As per offer was 10% Cashback supposed to be credited in 90 days.

But even after 90 days i haven't received Cashback amount. Can you please raise a complaint to concerned hp Department?.

Please let me know if you need any other details or mail me the details which you want (mail id: [edit]

[Riddle_Decipher]

@Vigneshsaravan I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

[Vigneshsaravan]

Hi @Riddle_Decipher,

Thanks for your reply and i have provided the required details in private chat.

Please assist me with concerned team to resolve this issue on cashback.

Regards,

Vignesh K

[Riddle_Decipher]

@Vigneshsaravan Thank you for the details, I have forwarded the information to the concerned team and they will get back to you on this, shortly!

 I appreciate your patience and I hope you have a good day, ahead!