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ashell
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A series of unfortunate events, cause by 1 loose screw that fell out.

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HP Envy 15t-0q100 4thgeni7850m
Microsoft Windows 10 (64-bit)

 

So without me noticing, 2 screws in the bottom near the hinges for the lid fell out. The laptop kept working fine, until one day the right hing felt like it broke. But it kept working fine and its like 4 years old so I just figured oh well. But not to long after that, this started happening.

 

I opened it a little in the back, that's when I noticed the missing screws. I could see that those screws held in the hing for the lid. That all the other screws that hold the lid had busted away from the tray. And I guess what has been happening is the video cord feeds up through that hing, and has been getting pinched everytime I open and close it. The right side is mostly ok, because the power connection holds it together some.  I feel like this could have been avoided in the design. And it seems like lots of the new envys and omens are based on this design. Also I think the camera cable is already toast.bad cord

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Omar-E
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@ashell

  Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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