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Drew4ed
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Account compromised

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HP 15-Bs062st
Microsoft Windows 10 (64-bit)

My account was hacked, email and password were changed. This a different account I created so I can communicate and find a way to solve this problem.

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asmita6658
HP Support Agent
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Hi @Drew4ed

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Drew4ed
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I have not received a private message.

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation