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JTC6978
New member
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Message 1 of 2
202
Flag Post

Account devices

‎03-01-2022 09:10 AM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I returned this printer because it stopped working. How do I delete my account and everything associated with it: devices, instant ink, cloud print, payment methods, etc.

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
23,259 23,201 1,287 1,221
Message 2 of 2
Flag Post

‎03-04-2022 02:58 PM

HP Recommended

@JTC6978

 

Welcome to the HP Support Community.

 

You can login to your account and cancel your subscription. The same holds good for your HP Smart account.

 

https://support.hp.com/ee-en/product/hp-photosmart-microlab-printers/3467982/document/c03767641

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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