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Level 15
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HP Recommended

Add a Section devoted to Sales!

Since this "Community Forum" is being inundated with requests from people trying to buy, or return, or have warranty issues with HP products, I would highly suggest either:

1.  Support.hp com create a new board dedicated to:  Device Purchase and Warranty Issues.

2. Stop providing the usual "Um, we'll send you a private message" that will be dumped into JeffHelp's inbox, and handled by one person.

The majority of users/purchasers see this board as the "Main Point of Contact".  HP  (Or should I say, "Xerox") needs to field this huge amount of complaints in a focused area... Allow the Sales dept. to access this new area, where they could actually provide results!!!!

 

Ranting into the wind, I remain,

 

WyreNut

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