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ESP3303
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Any way to get an answer to a question?

HP Recommended
M2875DW
macOS 10.13 High Sierra

Is there any way to get an answer to a question? I notice that many people on the forum never have their question answered. What should I do then? It's been 1 1/2 hours of trying to find directions on how to connect my printer to the wireless. Shouldn't be that difficult. Why doesn't HP have a way to get a question answered?


Why do people buy a product that comes with no support? 

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Paul_Tikkanen
Level 21
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Message 2 of 6
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Hi:

 

This is a peer to peer forum, not HP technical support.

 

Questions on this forum are answered only if a volunteer on this forum knows the answer.

 

You can contact HP technical support in the USA/Canada at this number...1 866-724-8600

 

Chat support:

 

http://www8.hp.com/us/en/contact-hp/chat.html

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ESP3303
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Message 3 of 6
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Thanks so much.

 

Why don't they provide the phone number or other info on how to connect with Tech support? Did I miss it? I spent a considerable amount of time trying to find a human person to help.  Can you let me know where the info is.  Thanks

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Paul_Tikkanen
Level 21
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Message 4 of 6
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You're very welcome.

 

I agree that it is challenging to find out how to get in contact with the support folks.

 

This is the toll free number for HP technical support...

 

USA/Canada    1 866-724-8600

 

 

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ESP3303
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Message 5 of 6
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Thanks again for your help. I will tattoo the number onto me so I always have it in the future!

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Paul_Tikkanen
Level 21
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Anytime.

 

Have a great rest of the day!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation