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KateNV
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Anyone else find it stupid you can't cancel an order 5 hours later?!

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I ordered a computer yesterday only to find out my boyfriend ordered me one. So, i called customer service to cancel it and they wouldn't since it had already been processed. Bunch of Bull****. Unless my custom computer was already built,packed and shipped in those 5 hours there is no reason HP can not cancel the order i made. It seems like a waste of time/resources to put the computer together just so I can send it back to them to get a refund back to my credit card. if anyone knows any tips to get around this please let me know.
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WendyM
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Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:

http://welcome.hp.com/country/us/en/wwcontact_us.html

This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.

Thanks!

Wendy M - HP Support Forums Moderator

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