I ordered a computer yesterday only to find out my boyfriend ordered me one. So, i called customer service to cancel it and they wouldn't since it had already been processed. Bunch of Bull****. Unless my custom computer was already built,packed and shipped in those 5 hours there is no reason HP can not cancel the order i made. It seems like a waste of time/resources to put the computer together just so I can send it back to them to get a refund back to my credit card. if anyone knows any tips to get around this please let me know.
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