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Mad-PC-user
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BRAND NEW DESKTOP WARRANTY

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Microsoft Windows 10 (64-bit)

I bought a BRAND NEW DESKTOP from Walmart and received it June 1st 2021. I went to the HP assistant and it shows I have NO warranty as it expired 9/7/2020. HOW CAN THIS BE?  You would think after I registered it, I would have a year warranty! I filed 2 dispute claims that are being IGNORED!! I have always bought HP! I have a HP desktop, a HP monitor, and a HP printer.  I am very UNHAPPY at this point. Has this warranty issue happened to anyone else? Why do I NOT have a 1 year warranty???? 

Signed VERY UNHAPPY WITH HP 

2 REPLIES 2
Betty0610
HP Support Agent
HP Support Agent
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@Mad-PC-user

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Mad-PC-user
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Not accepting solution until it's solved, then I will if I'm happy 

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