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‎08-13-2020 12:02 PM - last edited on ‎08-13-2020 01:12 PM by Moderator

HP Recommended
Product: Pavillion 15
Operating System: Microsoft Windows 10 (64-bit)

Yet another Blue Screen of Death today - Faulty hardware corrupted page. I have had this laptop since March and keep getting problems. This machine is clearly not fit for purpose and never has been. Nobody from HP will reply to emails or phone calls. What can I do? It has already been back twice for repair. I am tired of promises that something will be done and nothing ever is. 

2 REPLIES 2

‎08-14-2020 08:00 AM

HP Recommended

@Mike-fiacre

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

ECHO_LAKE
I am an HP Employee

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‎08-24-2020 04:33 AM

HP Recommended

Despite multiple promises I am still waiting for someone from Customer Relations to phone me. I've now been waiting a month! LIES< LIES< LIES!

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