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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-09-2012 11:30 AM

HP Recommended

I did not remember my user ID for this forum.  It is frustrating to have to keep the same user ID that the forum has on record since the user ID is derived from an email address that I closed.  Is there a way to change the user ID?

6 REPLIES 6

‎08-10-2012 10:34 AM

HP Recommended

Usually, IDs cannot be change but you can always retrieve your password if you have access to the email being used here. 

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‎08-10-2012 08:15 PM

HP Recommended

I intended to close that email account.  Accessing it again defeats the purpose of closing it.

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‎09-27-2012 03:37 PM

HP Recommended

I'm at the same place.  I set up a user id that resembles my email address which has since been closed.  If I cannot change my user id, then how do I delete it?  It can't possibly stay in the records forever!!!!!

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‎09-27-2012 04:04 PM

HP Recommended

Given the number of threads that I have started in their forums, I don't think HP cares, or at least that is true of their moderators.  Perhaps they only deal effectively with business customers or people who keep paying year-by-year for subscriptions.

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‎09-27-2012 04:14 PM

HP Recommended

Thank you.  Can you change anything in this system or delete the account?

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‎09-27-2012 04:31 PM

HP Recommended

HP put one over on us and they are probably laughing.

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