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Jmjrdh
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Bought wrong cartridges

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Wal mart will not allow me to return unused printer ink cartridges I picked up that are the wrong numbers.  I saw in the community hp will allow for exchanges which would be great! Please direct me how to go about this process. Thank you!

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TEJ1602
HP Support Agent
HP Support Agent
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@Jmjrdh, Welcome to HP Support Community!

 

To reach out to our support team for further assistance follow the steps below:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the appropriate option based on your preference. 
6) Fill the web-form and proceed further. 

 

Thank you. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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