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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-07-2015 12:57 PM

HP Recommended

I am attempting to get help with fixing my printer, but it seems in order to do so I need to select my printer model from a list. Every time I try to click my model of printer (Photosmart 5520) it takes me to a blank page with an error message: Error 404 no content available. I tried calling to avoid the problem but it won't let me talk to anyone without selecting my printer. What should I do?  I need help. 

4 REPLIES 4

‎09-07-2015 01:10 PM

HP Recommended

Hi:

 

This link seems to be working fine for me.

 

I was able to download the driver...

 

http://h22207.www2.hp.com/us-en/drivers/selfservice/hp-photosmart-5520-e-all-in-one-printer-series/5...

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‎09-07-2015 01:15 PM

HP Recommended

It's not the driver that I need, it's support. That link works fine for me as well. This is the one that wont work Clicking on Photosmart 5520.

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‎09-07-2015 01:23 PM - edited ‎09-07-2015 01:41 PM

HP Recommended

If you need to contact HP technical support, you can call this number... 1-(800)-474-6836 

 

This is a peer to peer forum.  HP maintains no official presence here, and this forum site is not associated with the HP technical support site.

 

However, I do see that the links are broken when you click on the product home page.

 

I will report the issue to a forum administrator, who will then relay the issue to HP.

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‎09-07-2015 06:12 PM

HP Recommended

Hi:

 

HP has fixed the Product Hompage links.

 

http://h22207.www2.hp.com/us-en/drivers/selfservice/identify?q=HP+Photosmart+5520+&tool=s-002

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