Hello, my screen has broken on HP Envy x360 convertible laptop 15-aq103na. Can someone please recommend where to buy the original screen, the same I have got now? I’m afraid to order on ebay as there are loads of cheap replicas. Many thanks
Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
Once completed click the 'Show Options' icon on the bottom right.
Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.
They will be happy to assist you immediately.
If the unit is under warranty, the manufacturer’s warranty should take care of it for you.
You could contact HP parts also from this link: http://hp.care/2tp77rQand follow the on-screen instructions to buy the display.
It is suggested that you contact HP phone support as trained HP service engineers will repair your notebook and fix the screen for you.
Let me know how it goes and you have a great day!
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