cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Carolinefaithc
New member
1 0 0 0
Message 1 of 2
143
Flag Post

Broken when returned.

HP Recommended
Envy

Alright so my HP envy just came back from being “fixed” and it was returned completely busted physically not just the problem I was having with a bios update before. So it says claims must be filed within 24 hrs. I was delivered today but the first attempt was not. Is it 24 hours form when I receive it?? I have the txt saying when it was delivered. 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
30,394 30,323 1,456 1,521
Message 2 of 2
Flag Post
HP Recommended

@Carolinefaithc

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help and apologize for inconvenience caused. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation