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How and where do you submit the information to get the rebate for the purchase price of my Risk-Free Care Pack that I purchased from HP. I bought this package after taking the advise of an HP employee. It sounded like a great service package. I have not used the service and per the verbal and written information from HP, I am now entitled to my rebate. HOWEVER I have spent HOURS on the phone on hold pr getting the run around from HP employees. Is this package a scam? 

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Welcome to the HP Support Community. 


Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).


If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community.

I am an HP Employee

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