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DianaRod
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Message 1 of 2
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Call from HP or scam?

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HP Spectre x360
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I recently purchased a laptop through the HP website. A couple hours later I received a call from [Personal Information Removed]trying to confirm my address and email. Has anyone received this after HP purchases? is this normal? please let me know. Thanks!

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Dragon-Fur
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Message 2 of 2
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@DianaRod 

 

Well, I don't like it when anyone I don't know calls me.  I've become super suspicious of contacts of all sorts.

 

So, I get it.  We live in weird times.

 

Hopefully the call was without malice and you didn't give out much / any information.

 

To be safe, you should initiate all contact -

If you like, call the Store and talk to a sales representative.

In the USA (and at this writing) the phone number is still on the website (near the top right).

 

You can also contact Customer Service.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

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Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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