• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-01-2018 07:19 PM

HP Recommended
Product: HP 8720

How can I fix this?  The error message reads:

 

400 Bad Request
Request Header Or Cookie Too Large
nginx/1.10.3
                                   
Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-02-2018 11:46 AM

HP Recommended

@TNRGS

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
 

The HP Support site is going through some updates and certain browsers might not be working with HP Websites 

 

I suggest you try using a different browser like Microsoft Edge or Mozilla Firefox for now

 

Also reset your regular browser and delete the cookies, then try accessing the HP Support Site

 

Hope this helps. 👍

 

Keep me posted if you need further assistance

 

Have a Wonderful day. Thank you 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

Tags (1)
Was this reply helpful? Yes No
1 REPLY 1

‎08-02-2018 11:46 AM

HP Recommended

@TNRGS

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
 

The HP Support site is going through some updates and certain browsers might not be working with HP Websites 

 

I suggest you try using a different browser like Microsoft Edge or Mozilla Firefox for now

 

Also reset your regular browser and delete the cookies, then try accessing the HP Support Site

 

Hope this helps. 👍

 

Keep me posted if you need further assistance

 

Have a Wonderful day. Thank you 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Tags (1)
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.