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brucedv
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Can't edit my support profile to add account name

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My support profile keeps giving an error because of missing account name.  When I go to edit it it will not allow me to add an account name.

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danny-r
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@brucedv

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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brucedv
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This is not a solution

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asantos
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@Brucedv - checking to see if you ever got this issue resolved?  I'm having the same issue.  

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