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Alchemist1342
New member
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Message 1 of 2
134
Flag Post

Can't log in

HP Recommended
Microsoft Windows 10 (64-bit)

I can't log in, every time I try I get redirected to a page that says:

 

Sign in

Returning Customer
Email profile already exists in our system. Please try again with different email.

 

I've tried resetting my pw.
I'm accessing the login page from https://www.hp.com/us-en/shop/slp/omen-gaming

It's really frustrating, I want to configure and buy a new laptop.

1 REPLY 1
Dragon-Fur
Level 16
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@Alchemist1342 

 

It sounds like you cannot log into the HP Store

Try calling the contact number posted on the Website or contact the Store Customer Service.

 

We cannot help with sorting an email login - we simply do not have any way to access your private information.

We are not affiliated with the HP Store or any Sales / Service department in HP.

 

HP Online Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

 

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation