cancel
Showing results for 
Search instead for 
Did you mean: 
vada417
New member
1 0 0 0
Message 1 of 2
171
Flag Post

Can't submit warranty claim

HP Recommended

When I ty to dispute my claim for a warranty, the page either freezes or says that the customer help site is temporaily  unavailable. I checked the status and it says I have an active warranty.

0 Kudos
1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
23,661 23,619 1,076 1,115
Message 2 of 2
Flag Post
HP Recommended

@vada417

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Meanwhile, you can try this:

  • Go to HP Customer Support - Product Warranty Check. Select the country/region of purchase, type the product serial number, and then click Check warranty. The Product Warranty Results screen displays. If the warranty status details for your product are incorrect, click Dispute this.

Click here: https://support.hp.com/in-en/document/c05084516 to know more about How to Submit a Dispute to Validate Your Warranty.

 

Click here: https://store.hp.com/us/en/cat/care-packs-88343--1?jumpid=in_r12012_us/en/psg/carepack/care-packs/st... to know more about Protect your HP device with a Care Pack


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation