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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-04-2021 06:11 PM

HP Recommended
Product: Laptop

I ordered and paid for a laptop May 2.  It was supposed to be delivered Jun 3rd.  Now my account says it will not be shipped till July 5th!  I have been hung up on and placed on hold for over an hour trying to cancel my order.  Please help!  I want to cancel my order and get a refund.  I cannot wait another month for a computer I need one for work asap!

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1 REPLY 1

‎06-04-2021 06:15 PM

HP Recommended

Hello Beth10225,  

 

Have you tried our HP Store Site? 

 

We invite you to visit our dedicated HP Store Site  where you´ll find specific information/tools oriented to help you on  your questions about order status/issues as well as product sales info. 

 

Please click on this link: HP Store Help 

 

We hope you find it useful and save time in your search! 

 

Thank you for visiting the HP Support Community. 

I work on behalf of HP.
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