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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-09-2021 09:49 PM

HP Recommended
Product: OMEN by HP 15-ce0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I posted a question on the HP support community page under the Video/Touch topic and the reply icon shows at the top says there are 2 replies to it but when I scroll down the replies are missing or absent. Why? I have a screen recording to show what I'm talking about below. 

1 REPLY 1

‎02-10-2021 08:03 AM

HP Recommended

@jpasion20 

 

All three of your posts are visible (and can be opened from your profile

 

Now that you have posted three times, the Post Count meter in your profile has changed to "3".
 
jpasion20
Level 1
United States
3 0 0
Message 1 of 1
51
 
=============================================================
I cannot answer definitively either of the two (same question) threads - the subject is outside of my area of expertise.
 
Were it mine to do, I would check / run Diagnostics (as available) to see if there is something to be learned from the tests.
 
What else?  No idea - I tend to replace things if they are not in Warranty and stop working. 
Not a very targeted approach, I think.
 

Clear, concise, well written article - Contributed by  Wes_notebooks 

Testing for Hardware Failures

 

 
Should there be a response to your original question, you will see it as a second post in one of the threads.
 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 
 
 
 
Dragon-Fur

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