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Cashback details no longer available

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Hp 250 g6 i3 128 ssd
Microsoft Windows 10 (64-bit)

Bought the note book on 17 April 18 from ebuyer, £50 cashback if bought before end of April and keep for 30 days, as it's coming up to the 30 day point looking to get the cashback but cannot see it on the site anymore can someone please help me.

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Is this an HP sponsored certificate?  That is, did you purchase the item from HP?




Is this something promised to you from a different online retailer (ebuyer)?


IF the online retailer promised the cashback offer, contact that online retailer.



If HP sponsored the cashback and you purchased the device from HP, then contact HP Technical Support or the HP online store from whom you purchased the product.




HP Computer Store / Laptop Store | HP® Official Store


  • If necessary, scroll down and click to change the Flag / country
  • Contact phone numbers are usually at the top of the page
  • Some regions also provide the Chat Option.


HP Technical Support - HP Contact Information


Please take the time to read the warnings regarding thieves and vermin:

Scams and Unscrupulous Contacts – Please READ



  • Chat is not available in every region.
  • In those areas where Chat is an option: Chat is not available all the time.


In the event that Chat is not available in your region and / or time zone, please consider using the old-fashioned method.  Submit your case (to receive contact information) and / or call support on the phone.


  • HP may advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.


  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.


  • USA / Canada: HP posts your regional contact information after you submit an online case.  Use the serial number of the device to submit the case to HP.



Option:  HP Technical Support


Open Browser to HP Technical Support,

Select Contact Support or Business Support

Follow instructions



Option:  Contact HP Technical Support - Regions


USA / Canada

  1. Submit information online: HP Customer Support - USA / Canada - Contact
  2. Sign in or continue as a guest


  1. For faster support, submit information online HP Customer Support - UK - Contact
  2. Contact Phone: Contact HP UK – Phone Assist


Everywhere else

  1. Contact Information: HP World-Wide Support



Option:  HP Agent Response on the Forum


You can choose to wait for an HP Agent to respond to your request on the forum.


The following applies to HP agent response on our community forum:

  • An HP agent will post back before contacting you privately
  • HP agent response times vary widely – this forum is not HP Technical Support
  • HP agent response is NOT guaranteed - this is a community forum
  • Be aware of scams and thieves that crawl out from under the rocks – READ the warnings




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