I am trying to claim cashback on the inks that we have bought as a company but they are not listed in the drop down. Can anyone advise me of what i am doing wrong as it says on the table of inks that qualify for the cashback that my inks do but when i type them in they do not come up. Please see evidence in images below. I have emailed asking Cartridge save but they have advised it is an issue i need to take up with HP directly but cannot find a phone number or an email address.
Im hoping you can help.
Here is how to claim the cashbackHere is the page on cartridge save stating the ink qualifies for cashbackI have typed in the ink and it does not come upHere is the ink in the list of inks the cashback is supplied on