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Commendable Service BY HP

HP Recommended

Hi My Name is Shan Hong,


And im From Singapore. Very thankful to HP for providing such a wonderful service for fixing my Homeplug issue, which we thought was a hardware problem. Like Maybe the Ethernet card is spoilt.



HP was very thorough and knowledgeable in identifying my problem which was actually a software issue.



Though the thing took some time, especially when there was a part where system restore was required (took approx. 20 Mins) , HP was very patient throughout the process.



Like to mention Spencer, the guy who served me during the call service, was especially helpful.



Thanks HP! will continue to support your products





Shan hong



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