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Could someone repair my backpack?

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HP 15.6 in Value Backpack (K0B

Hello for those who are reading that post,

I bought a backpack(Model: HP 15.6 in Value Backpack (K0B39AA)) 8 month ago in Barcelona in Media Markt, but my backpack has official guaranty by Hewlett-Packard. During my exploitations, I have got some issue with it. It is well visible in the photo below. I still have guaranty on that product.


The questions are next:  What kind of problems does this warranty cover? And is it possible at all to get any help with such kind of issue?


Kind regards




HP 15.6 in Value Backpack (K0B39AA)

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Not sure what to do with this one.  Smiling.


I have asked that someone take a look -- should there be a response, you will hear back here.


Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.




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