I bought a backpack(Model: HP 15.6 in Value Backpack (K0B39AA)) 8 month ago in Barcelona in Media Markt, but my backpack has official guaranty by Hewlett-Packard. During my exploitations, I have got some issue with it. It is well visible in the photo below. I still have guaranty on that product.
The questions are next: What kind of problems does this warranty cover? And is it possible at all to get any help with such kind of issue?