Credit Card for warranty replacement

[tlturner226]

Does anyone know of a way around the requirement to provide a credit card to get a warranty replacement on a printer?  I work in an institution where this is against policy, so I am unable to do so.  I need another method to get a warranty repair or replacement.  Otherwise, I have a printer with 26 months of warranty remaining that is essentially useless.

[Dragon-Fur]

@tlturner226 

We cannot answer questions of this type - "we" are not HP Support.

Normally, I think you would need to work this out with your case representative at HP.

That said...

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[tlturner226]

Yeah, I was just wondering if anyone had run into the issue before and was in the same situation where using a card wasn't possible.  Just looking for anyone who's been in my shoes and could provide some guidance on how they were able to get it successfully resolved.

[Dragon-Fur]

@tlturner226 

Sure, I get that.

As long as no private information is exchanged, a public conversation might be worthwhile.

Just be wary...

Good Luck.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"