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Rodney11
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Declined order

HP Recommended
Envy x360

My order was declined! I am a student at UCLA and they’re saying they declined my order for security reason, no more information. This is ridiculous I’ve been using HP computers my entire life. I don’t know if this is new policy or what but it extremely dissatisfying. Please offer some help. 

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KrazyToad
Retired
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Message 2 of 3
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HP Recommended

@Rodney11

 

I understand your concerns and frustration

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you

KrazyToad
I Am An HP Employee

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Rodney11
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Still waiting

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation