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Rodney11
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Declined order

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Envy x360

My order was declined! I am a student at UCLA and they’re saying they declined my order for security reason, no more information. This is ridiculous I’ve been using HP computers my entire life. I don’t know if this is new policy or what but it extremely dissatisfying. Please offer some help. 

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KrazyToad
HP Support Agent
HP Support Agent
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@Rodney11

 

I understand your concerns and frustration

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you

KrazyToad
I Am An HP Employee

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Rodney11
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Still waiting

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