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TaiwanPatron
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Message 1 of 3
143
Flag Post

Delayed Shipping (Spectre 360)

‎12-21-2020 02:53 PM

HP Recommended
Product: Spectre 360 (Customized)
Operating System: iOS

C856EC10-22BF-416F-A233-A6B7AEA89709.jpeg

 

Hey all — 

 

I ordered a customized Spectre 360 before the Thanksgiving, with the expected delivery date on December 21st. As attached, it seems to me like the shipment got stuck in Shanghai. There have been three transits there already. Is that normal? 

Really don’t want to wait past the Christmas..

 

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 3
Flag Post

‎12-22-2020 12:46 PM

HP Recommended

@TaiwanPatron

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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TaiwanPatron
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Message 3 of 3
Flag Post

‎12-24-2020 06:59 PM

HP Recommended

I later received it a day before Christmas, only three days after the estimated delivery date. I would say the overall process is pretty good. 

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