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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-03-2020 11:02 AM

HP Recommended
Product: Digital Frame DF1050TW
Operating System: iOS

I cannot connect my new digital frame to wifi.  I get the error "incorrect password." I have been on hold for over an hour now.... OH NO! - "We are unable to take your call right now.  Please call back at another time.  We apologize for the inconvenience." 

And - there is not board for Digital Frames....

 

1 REPLY 1

‎02-06-2020 02:53 AM

HP Recommended

Hi @TNCBrook

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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