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baumadom
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Does HP have problems with the delivery?

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Does HP have problems with the delivery?
I have been waiting for 3 weeks and now my order has been postponed 2 times.

Definitely they have a customer service problem.

Unfortunately the customer service is very limited and cannot make any offers. The price or performance of the replacement product is not even close to what I ordered.

They do not even offer me a rental device to bridge the delay. This is already very bad and I definitely expected more from HP.

 

Where is the customer centricity?

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KrazyToad
HP Support Agent
HP Support Agent
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@baumadom

 

I have gone through your Post and I understand your concerns

 

I will escalate your concerns to the appropriate team. We will need few information

 

I have sent you a private message. Please reply back with the requested information


Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you

KrazyToad
I Am An HP Employee

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