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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-28-2022 06:48 AM - edited ‎06-28-2022 07:18 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

When trying to download a driver, it lets you choose your model, and operating system, but just continues with the 4 digital blinking blocks but; never goes further.  This appeared to start 27 June.

2 REPLIES 2

‎06-30-2022 07:14 AM

HP Recommended

Hey  @Garry1111 🙂

Thank you for visiting the HP Support Community!

Admin and Mods are here to guide the customer to get the best experience from the Community.

To help volunteers that reply to posts in the Community, please provide more details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);

 

 

 

Regards,

 

 

 

MarcusC

I work on behalf of HP.
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‎06-30-2022 07:27 AM - last edited on ‎06-30-2022 07:35 AM by

HP Recommended

Since this is not computer/model specific; the circumstances (above what I've already included) won't help you.   What I really need is a number (or email) where I can report that there is a problem with the driver download page.

 

Finding the right department is almost impossible.

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