Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Email from HP

HP Recommended

I received the following email, I don't have an HP scanner, my question why I am receiving this email? is it spam email?


"Subject: Scan to email:Welcome Mail

Welcome to HP Scan to email.

Your printer user name is:
Your PIN is:

You will need this PIN to access your Scan to Email service from the printer.

Thank You,

0 Kudos
HP Support Agent
HP Support Agent
31,166 31,117 2,619 4,010
Message 2 of 2
Flag Post
HP Recommended

@JorgeGiovanni If you don't have an HP scanner, and you continue to get this message, you could turn off the web services on your HP printer, if you don't have one of those either, my best bet is that someone has used your email ID to register for the scan to email feature, hence you are getting the emails, you may want to check with friends and/or family for who's using your email ID and ask them to change the same to resolve this issue.


P.S: Welcome to HP Community 😉


I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation