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riptoff
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Expired Warranty

HP Recommended
HP Pavilion 590-p0036
Microsoft Windows 10 (64-bit)

I just bought this computer four months ago and the service center states that the warranty is expired. How can that be when I have the receipt showing my purchase date as November 29 2019. I have that proof, and filled out a warranty dispute form with the receipt attached and have yet to hear from anyone at HP! has anyone else had or is having this issue...is this something to bring to the better business bureau and does anyone know of any law suits regarding this.

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@riptoff

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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