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I received a private message from a user urging me to call a 1800 number for support:


Important Message
From: Agent_07
Sent: ‎11-30-2015 10:21 AM

Dear Customer,

We Are Happy To Help In HP Support Forum, However If The Question Isn't Answered And You Need To Get It Resolved Quickly,
Please Contact Hp Customer Care Helpline

HP Customer Care-: + 18OO 713 8O22 Toll Free US/Canada




This is not HP. HP does not use 3rd party technical support and a cursory investigation yields that this particular phone number also pretends to be tech support for other vendors like skype and yahoo.


IT Solutions is the company name that they claim to be and are not official. Within the first minute, a request was made to allow them to control my computer remotely. I disconnected the call.


The number I used to reach customer support for HP is 1800 3345144

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