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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-04-2010 02:03 PM

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this is for so called Wendy M.  We are not citizens of the world but citizens of the USA where first amendment is part of our constitution.  if you try one more time to shut us up and not let us exercise the right to complain about your bad behavior as citizens of the world of hp, we will need to take further action and report your behavior.  again, we are unhappy with your customer so called "support". 

Personally I wouldn't buy another HP product. 

5 REPLIES 5

‎04-04-2010 05:12 PM

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I am sorry you are upset, but as you can see at the bottom of every page on the forums:

 

"By using this site, you accept the Terms of Use and Rules of Participation"

 

 

Wendy M - HP Support Forums Moderator

Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation

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‎04-20-2010 05:28 PM

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I don't even see a way to complain about their customer service. All they seem to do is have forums re: their products.

 

So do the terms & conditions say we CAN'T complain about HP on here?

 

How amusing.

 

 

Michelle

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‎06-14-2010 07:00 AM

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Hello Wendy M (HP Forum Moderator),

 

Please can you tell me the address of your Complaint cell in UK. I need to send out a letter to yourselves regarding a complaint that is active with HP UK. I only have the complaint reference number and the call reference number. But thats not enough for following up the complaint in future, is it.

 

My suggestion for you is to open up a new forum section for Complaints cause this forum will receive a complaints from thousands of HP's helpless disatisfied customers. I reckon you will have a business case to increase your staff head count and may be (big may be) able to help us risolve the issues we have.

 

Many thanks,

Monty

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‎06-14-2010 07:07 AM

HP Recommended

Just read somewhere else on the board that people who moderate this forum are not HP officials. Then mate you need to bail out of this as soon as possible. Else you will be bombarded with the complaints and blamed for all the hardware issues that are faced by millions of dis-satisfied users.

 

Best of lucks to you chaps.

 

Monty

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‎06-14-2010 10:16 AM

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Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message

Wendy M - HP Support Forums Moderator

Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation

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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.