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cakriwut
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Frustated with HP Service Center

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Hello,

 

I have tried to wait for 1 month for my laptop (faulty fan and faulty batery) to be completed, but at the end it still not complete. I can not say anything what kind of SLA has been shown by HP Service Center.

 

I have 5 laptops at home, however HP product quality + after service is the worst. Sorry , I have to say this openly in this closed forum - because I really do not understand how HP Service Center coordinate each other. None take the responsibility in my case.

 

Thanks,

 

Riwut L

 

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MrMatthew
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Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation