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jhardy1234
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Germany Customer Service

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HP Notebook - 15-ay078nr
Microsoft Windows 10 (64-bit)

 

I am currently in Germany and, long story short, the U.S. tech team said my computer needs to be turned in due to mechanical failure. However, it would take about month before I get my computer back and I need it for work and school.

 

 

I'm looking for some email POCs for the Germany Customer Service since their phone lines are only active M-F. Any help is appreciated.

 

/r

John

 

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MKazi
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Message 2 of 2
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@jhardy1234

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

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