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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-04-2018 08:00 AM

HP Recommended
Product: HP Notebook - 15-ay078nr
Operating System: Microsoft Windows 10 (64-bit)

 

I am currently in Germany and, long story short, the U.S. tech team said my computer needs to be turned in due to mechanical failure. However, it would take about month before I get my computer back and I need it for work and school.

 

 

I'm looking for some email POCs for the Germany Customer Service since their phone lines are only active M-F. Any help is appreciated.

 

/r

John

 

1 REPLY 1

‎02-05-2018 04:18 PM

HP Recommended

@jhardy1234

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

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