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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-30-2020 02:11 PM

HP Recommended
Product: Envy360
Operating System: Microsoft Windows 10 (32-bit)

As I have read has happened to numerous people on this forum, my motherboard has crashed just 1 month after the warranty expired. Does anyone know if there has been a recall on the 360 x? Ok beyond frustrates.

 

Jen

1 REPLY 1

‎01-08-2021 09:19 AM

HP Recommended

@Jeninicole

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

Apologize for the inconvenience caused. As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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