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Jeninicole
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Message 1 of 2
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HP 360x motherboard fried

HP Recommended
Envy360
Microsoft Windows 10 (32-bit)

As I have read has happened to numerous people on this forum, my motherboard has crashed just 1 month after the warranty expired. Does anyone know if there has been a recall on the 360 x? Ok beyond frustrates.

 

Jen

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Jeninicole

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

Apologize for the inconvenience caused. As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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