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Product Serial No.INI42001T1, Product Number PG118AA, Product Description CPQ Presario Home PC SR1105IL, HP Care Pack Serial Number

G44WIN00A7A5, purchased on 11-06-2004.  HP is not extending my support pack, telling that the product is five years old.  I am severely disappointed with their reply. Truly speaking, the  product requires support really during this period i.e., after 5 years.  All these five years, I have paid huge amounts towards cost of the support pack.  If you ditch me suddenly, I will not be able to buy a new hp desk top, in these days of recession.  

 

I request the concerned  hp authorities, to look into the matter, and help me to renew the support pack immediately.

 

Sd/- A. Kameswara Rao, Hyderabad (India) Mob No. 98496 50259 

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