cancel
Showing results for 
Search instead for 
Did you mean: 
hpletz
New member
2 1 0 0
Message 1 of 2
460
Flag Post

HP Customer Service.. They don 't have such a department

HP Recommended

HP Customer Service stinks BIG TIME. Shortly after buying my computer from them I've tried to get some tech support to no avail.. I get someone who barely speaks English and I can't understand a word there saying. I've tried numerous times to get follow up help and no response. Only reply I get is that it's been escalated up to a higher priority. I'll never purchase another HP product ever again..!!! These people farm there customer support work out to a third world countries that can't speak english properly and put their customers on hold... I just want to get a refund and be done with HP all together..

 

Their response is always "Contact Customer Care" but after contacting them 3-4 times without any direct help from them, what's the point they're just trying to avoid you. They never help with anything you need, just buy our computers and then suffer on your own.. I wish I would have read the "Forum Feedback" before I bought. I definitely wouldn't have bought from them..

0 Kudos
1 REPLY 1
WendyM
Level 7
1,018 917 21 140
Message 2 of 2
Flag Post
HP Recommended

Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message

Wendy M - HP Support Forums Moderator

Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.

Rules of Participation

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation