• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-28-2016 07:59 AM

HP Recommended

Dear Support,

 

 

I have HP Data protector v6.10 installed in Win2003 Server.

I am having hard time with two parts of our Hp data protector. 

 

1. The tapes after taking or running a schedule backup e.g i have 2 category 1: file system, 2: SQL. After the filesystem finished to backup. the tape medi ejected. Which suppose to finish the two task first. Filesystem and SQL before it ejects.

 

2. I have a opera oracle server using oracle 10g and we tried to installed Oracle database integration to grab or configure the online backup as recommended. However after installing the HP data protector to the physical server in opera. It does not support oracle integration.

 

Can we please to have the updated patch software for our HP Data protector that supports oracle10g?

 

or is there any way to register in HP a service Contract or anual maintenance agreement to all our HP products?

 

I work in the hotel and IT Head of the department and most of our products are HP hardwares.

 

Thank you in advance.

3 REPLIES 3

‎09-28-2016 03:04 PM - edited ‎09-29-2016 05:01 PM

HP Recommended

Hey @LYNJULES

 

Last year, Hewlett Packard LLC, split into two companies, this one, HP Inc. and another one focused on software and services called Hewlett Packard Enterprise. 

 

The product you are asking about is supported by Hewlett Packard Enterprise, here is a link to the the site:

http://www8.hp.com/us/en/software-solutions/data-protector-backup-recovery-software/index.html

 

and here is a link to the support forums:

https://community.hpe.com/

 

good luck.

bill

I am an HP employee
Was this reply helpful? Yes No

‎09-29-2016 01:42 AM

HP Recommended

first link 

 

That Page Cannot Be Found

Was this reply helpful? Yes No

‎09-29-2016 05:01 PM

HP Recommended

updated the link - try again.

 

bill

I am an HP employee
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.