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LYNJULES
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HP Data protector 6.10 to be 9

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Dear Support,

 

 

I have HP Data protector v6.10 installed in Win2003 Server.

I am having hard time with two parts of our Hp data protector. 

 

1. The tapes after taking or running a schedule backup e.g i have 2 category 1: file system, 2: SQL. After the filesystem finished to backup. the tape medi ejected. Which suppose to finish the two task first. Filesystem and SQL before it ejects.

 

2. I have a opera oracle server using oracle 10g and we tried to installed Oracle database integration to grab or configure the online backup as recommended. However after installing the HP data protector to the physical server in opera. It does not support oracle integration.

 

Can we please to have the updated patch software for our HP Data protector that supports oracle10g?

 

or is there any way to register in HP a service Contract or anual maintenance agreement to all our HP products?

 

I work in the hotel and IT Head of the department and most of our products are HP hardwares.

 

Thank you in advance.

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Bill_F
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Hey @LYNJULES

 

Last year, Hewlett Packard LLC, split into two companies, this one, HP Inc. and another one focused on software and services called Hewlett Packard Enterprise. 

 

The product you are asking about is supported by Hewlett Packard Enterprise, here is a link to the the site:

http://www8.hp.com/us/en/software-solutions/data-protector-backup-recovery-software/index.html

 

and here is a link to the support forums:

https://community.hpe.com/

 

good luck.

bill

I am an HP employee
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LYNJULES
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first link 

 

That Page Cannot Be Found

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Bill_F
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updated the link - try again.

 

bill

I am an HP employee
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