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unsatisfied-Cus
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HP IPAQ C310 died in less then 20 days.

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I called Hp customer service on the 20th of July after i got back from vacation, because on my way down to my vacation place my GPS died. On my return i called HP customer service who told me I am sorry you are over the 21 days. I advised them i was on vacation, I was told that i should have called them while i was on vacation. So now that its over 21 days i cannot get my IPAQ C310 returned. I spoke to Joshua manager of customer in Philippines. explained to him that because i was on vacation i did not call but i did not make a difference to him. He told me he was going to fill out a form and have it reviewed and will call back in 2-3 days, I never heard from them till i called back. This time i asked him if i could speak to someone in America or someone above him, to take care of my problem as i did not believe he was going to solve my problem. I was told i cannot talk to anyone above him or to anyone in America. I asked why i did not get a call back as i was told by him in 2-3 days he had no answer to it. tried to talk around it. I asked him what he was doing in order for me to return the product as i no longer trust Hp products and i was told that he filled out a form again to review it and i will hear in 2-3 days. Here we go again I am sure i am not going to hear anything from him and when i call back will told thank you have a nice day. Can someone direct me or call me in reference to returning the HP junk product that they no longer make. This experience was so bad i don't believe i will ever buy an HP product in my lifetime. Lucky me I was going to buy a HP touch screen computer and a laptop and did not. If not i would have really lost a whole lot of money. I advice people never to buy HP, and we wonder why no one wants to buy these inferior American products and then get stuck with it and not get our money back when we try to return them. I am hoping someone is going to call me soon. I will keep this updated every time i talk to someone till I get my money back.

 

Pls HP take your junk back and give me my money back.

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WendyM
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Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:

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