cancel
Showing results for 
Search instead for 
Did you mean: 
Pottsc
New member
1 0 0 0
Message 1 of 2
381
Flag Post

HP Instant Ink

HP Recommended
HP envy 4501 printer
Mac OS X 10.10 Yosemite
I am enrolled in instant ink and do not print often. No number to call for support which is infuriating. Print cartridges are dried up and I need new ones, but they don't register that they need to be replaced because I haven't printed enough pages. My printer is unusable until I can contact a human being to get this resolved.
0 Kudos
1 REPLY 1
TwoPointOh
Retired
Retired
10,400 10,963 247 595
Message 2 of 2
Flag Post
HP Recommended

Hi @Pottsc , Terry here.

 

Welcome to the HP forums.

 

You can get the support number on the Instant Ink home page before logging in. 

 

It is possible to unclog the nozzles and fix this issue using these steps: HP Printers - Fixing Print Quality Problems

 

You could also PM me your email address and I can look into this for you (Please do not post that information here in public.)

 

-Terry
HP Instant Ink Support

TwoPointOh
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation