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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-04-2022 05:20 PM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer
Operating System: iOS

Hello, I have a HP OfficeJet 3830 printer. The touchscreen cracked. I’m looking to see if this can be replaced or not. & if so, how much. Otherwise if it’s worth buying a new one, I’ll throw it in the trash and buy a new one instead. 

1 REPLY 1

‎02-05-2022 05:23 AM

HP Recommended

@Akboy95

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP printer screen is damaged, in order to fix this issue your printer needs to be replaced. 

As we have limited support boundaries in the support community as of now.  I would request you to reach out to our Support and our Support Engineers should be able to check the available service options for you. HP Support can be reached by clicking on the following link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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