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Grendel1952
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HP Online Service

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[text removed for privacy] Service Order

 

Will somebody at HP please respond to my request for a refund, the service I received was "guaranteed" to fix my problem however it did not.  As a result, I took the printer that was not working on my desk top to work and found that it ran perfectly with XP, so much for the guaranteed fix for Vista.  perhaps HP techs should learn a bit more  about Microsoft compatibility issues and how to repair them for specific peripherals before charging for services.

 

I WANT A REFUND, THIS HAS BEEN AN ONGOING REQUEST SINCE MARCH 2010!!!!  No action

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WendyM
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Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message

Wendy M - HP Support Forums Moderator

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Grendel1952
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I have been reading through these posts on problems that people are having with HP products and realize that the HP responses always lead to their site where no helpful information is available.

 

I have been at issue with HP service since March, still ongoing........guess I should give up from the looks of things here and please do not ask me to go to any HP site for help

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