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abl2000
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Message 1 of 2
108
Flag Post

HP Spectre360 13t Custom order

HP Recommended

I ordered a HP Spectre 360 on January 18 2021, the order was confirmed quickly, but since then, there has been absolutely no change whatsoever in my order status. I know that there can be delays or even quicker deliveries, but the order stats page just does not show anything helpful to my order. the estimated delivery date is February 19, and it is estimated to ship in 6 days, on February 15, but since it has not even assembled yet, I dont even know where my laptop is, or if it is even being processed yet. 

I am trying get any feedback from any custom order buyers about this or to reach a live agent to speak to since there is absolutely no help, and the only thing I have received is to check the order status page, again, that brings me back to the beginning. 

1 REPLY 1
BiancaS
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Message 2 of 2
Flag Post
HP Recommended

 

Hello @abl2000 ,  

 

 

 

Have you tried our HP Store Site? 

 

 

 

We invite you to visit our dedicated HP Store Site  where you´ll find specific information/tools oriented to help you on  your questions about order status/issues as well as product sales info. 

 

 

 

Please click on this link: HP Store Help 

 

 

 

We hope you find it useful and save time in your search! 

 

 

 

Thank you for visiting the HP Support Community. 

I work on behalf of HP.
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