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today i trying to get my software fix, by going to "Order Recovery Media CD/DVD/USB". After that page show up it show things I need to order it.

DVD - Windows 8 64b (Dual Language) + Supp 1 Recovery Kit

System Recovery Kit for Consumer Notebook (3 Discs)

type my information

 

But my problem is on that site for order the product, it need my "Serial Number" but on that page I can't type my Serial Number cause it won't let me type in other part for information like name,last name,address, post code those I can type in but not the Serial Number?

 

So can't go to next page to conflim my pay billing and shipping it in, I really need that Windows 8 since my laptop can't Operating any other windows and no other location where I am can buy Windows 8, thats why Im here trying to order that product.

 

Please help me!!!!

 

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